Can I cancel an order?

We all change our mind, or realise we should have ordered a slightly different product!

Once you have placed an order and received a confirmation we have entered a contract to supply you with your chosen products in return for the payment you have made.

If you would like to cancel your order you should call 0161 833 3670 with your order number as quickly as possible. We will try and halt production of your products and allow you to cancel the order where we are able. Sometimes it is too late to prevent the products being produced. We will take you through your options and try and work out the best way to minimise the cost to you.

We do reserve the right to retain an administration charge of £10 to cover our expenses.